I want to amend my holiday:
We all need to change our plans from time to time and holidays no different!
With this in mind, we wanted to give you a clear and easy to use guide on how to make changes to your booking and what, if any, charges will apply.
If you have any questions or would like to have a chat with one of our lovely team, you can either:
- Call us 01 536 0820 and press option 1 or
- Raise a Customer Support Request by logging in to the Manage Your Booking section of the website
If you booked before the 19th January 2022 - click here
If you booked on or after the 19th January 2022 - click here
If you booked on or after the 12th September 2022 - click here
If you booked on or after 12th September 2022:
Flexible Hotel only booking:
If you wish to amend your hotel, room type or board basis, we will not charge you an admin fee (any additional cost charged by the supplier will of course need to be paid).
|
Type of booking |
More than 7 days before departure |
Less than 7 days before departure |
|
Package holiday |
€25 per adult (over 18) Plus any change levied by the travel provider |
Sadly amendments can’t be made |
|
Flexible Accommodation only booking |
If you wish to amend your hotel, room type or board basis, we will not charge you an admin fee (any additional cost charged by the supplier will of course need to be paid). |
Sadly amendments can’t be made |
|
Non-refundable Accommodation only booking |
Sadly amendments can’t be made |
Sadly amendments can’t be made |
|
Flight only booking |
€25 per booking, Plus any change levied by the travel provider |
Sadly amendments can’t be made |
|
Transfer only booking |
We won’t charge you to amend your booking however, any change levied by the travel provider will need to be paid |
Sadly amendments can’t be made |
|
Airport car parking
|
Amendments can be made 72hrs or more before your date of parking.
We won’t change a fee to amend however, any change levied by the travel provider will need to be paid |
Amendments can be made 72hrs or more before your date of parking.
We won’t change a fee to amend however, any change levied by the travel provider will need to be paid |
|
Car Hire |
Amendments can be made 24hrs or more before your date of parking.
We won’t change a fee to amend however, any change levied by the travel provider will need to be paid |
Amendments can be made 24hrs or more before your date of parking.
We won’t change a fee to amend however, any change levied by the travel provider will need to be paid |
|
Attraction ticket only booking
|
Please raise a Customer Service Request by logging into the Manage Your Booking section of our website.
All bookings are subject to the Ts and Cs provided at the time of booking. We’ll aim to get back to you in 5 days or less of receiving your request. |
Sadly amendments can’t be made |
If you booked before the 19th January 2022:
|
Type of booking |
More than 7 days before departure |
Less than 7 days before departure |
|
Package holiday |
€25 per adult (over 18) Plus any change levied by the travel provider |
Sadly amendments can’t be made |
|
Flexible Accommodation only booking |
We won’t charge you to amend your booking however, any charge levied by the travel provider will need to be paid |
Sadly amendments can’t be made |
|
Non-refundable Accommodation only booking |
Sadly amendments can’t be made |
Sadly amendments can’t be made |
|
Flight only booking |
€25 per booking, Plus any change levied by the travel provider |
Sadly amendments can’t be made |
|
Transfer only booking |
We won’t charge you to amend your booking however, any change levied by the travel provider will need to be paid |
Sadly amendments can’t be made |
|
Airport car parking
|
Amendments can be made 72hrs or more before your date of parking.
We won’t change a fee to amend however, any change levied by the travel provider will need to be paid |
Amendments can be made 72hrs or more before your date of parking.
We won’t change a fee to amend however, any change levied by the travel provider will need to be paid |
|
Car Hire |
Amendments can be made 24hrs or more before your date of parking.
We won’t change a fee to amend however, any change levied by the travel provider will need to be paid |
Amendments can be made 24hrs or more before your date of parking.
We won’t change a fee to amend however, any change levied by the travel provider will need to be paid |
|
Attraction ticket only booking
|
Please raise a Customer Service Request by logging into the Manage Your Booking section of our website.
All bookings are subject to the Ts and Cs provided at the time of booking. We’ll aim to get back to you in 5 days or less of receiving your request. |
Sadly amendments can’t be made |
If you booked on or after the 19th January 2022:
If you made your booking on or before the 19th January, please keep reading on.
Package Holiday:
We can amend your package holiday for €25 per person (over 18's only), plus any charges levied by the travel provider.
Please check the Hotel confirmation we sent, as this will contain a table which shows the latest date for amendments to be made, which is the final date of free cancellation. Please note this table denotes free cancellation for your hotel only, as flights are non-refundable.
Flexible Accommodation only booking:
We won’t charge you to amend your booking however, any charge levied by the travel provider will need to be paid.
On the confirmation documents we have sent you, you'll see the below table. The last date you can amend your booking is the final date when free cancellation ends
All other types of bookings are listed below:
|
Type of booking |
More than 7 days before departure |
Less than 7 days before departure |
|
Non-refundable Accommodation only booking |
Sadly amendments can’t be made |
Sadly amendments can’t be made |
|
Flight only booking |
€25 per booking, Plus any change levied by the travel provider |
Sadly amendments can’t be made |
|
Transfer only booking |
We won’t charge you to amend your booking however, any change levied by the travel provider will need to be paid |
Sadly amendments can’t be made |
|
Airport car parking
|
Amendments can be made 72hrs or more before your date of parking.
We won’t change a fee to amend however, any change levied by the travel provider will need to be paid |
Amendments can be made 72hrs or more before your date of parking.
We won’t change a fee to amend however, any change levied by the travel provider will need to be paid |
|
Car Hire |
Amendments can be made 24hrs or more before your date of parking.
We won’t change a fee to amend however, any change levied by the travel provider will need to be paid |
Amendments can be made 24hrs or more before your date of parking.
We won’t change a fee to amend however, any change levied by the travel provider will need to be paid |
|
Attraction ticket only booking
|
Please raise a Customer Service Request by logging into the Manage Your Booking section of our website.
All bookings are subject to the Ts and Cs provided at the time of booking. We’ll aim to get back to you in 5 days or less of receiving your request. |
Sadly amendments can’t be made |