HOW CAN WE HELP YOU?

What is my hold baggage allowance?

Upon payment of the airline’s hold baggage fee, passengers will be entitled to the following hold baggage allowances (unless otherwise stated on your booking receipt).

Should hold baggage be automatically included within the fare, this will be indicated at the time of booking and on your booking confirmation. 

 

Airline

Standard Hold Baggage Allowance (pp)

Aer Lingus

15kg/20kg/25kg depending on baggage fee paid

Air Malta

20kg

Air Portugal

23kg

Balkan Holidays

20kg on flight numbers beginning with BH

Easyjet

23kg

Flybe

15kg/20kg/23kg depending on baggage fee paid

Flythomascook

20kg

GermanWings

23kg

Jet2

22kg

Norwegian

20kg

Olympic

23kg

Ryanair

15kg/20kg depending on baggage fee paid

Teleticket

Depending on the airline – Baggage Allowances can be found on your confirmation

TUI

20kg

Vueling

23kg

Wizz Air

32kg

 

If your booking reference begins with ‘SCH’, this means that your flight is booked with a scheduled airline. To confirm the hold baggage allowance of a scheduled airline, you can log onto ‘My Trip And More’ or ‘Check My Trip’ which is shown on your flight booking confirmation.

If you are not booked on a scheduled flight and your baggage allowance is not mentioned within the table above, please log into the Manage Your Booking section on our website or app using your booking reference number. You will then be able to raise a Customer Support Request (CSR) to make your request. We will then action your request within the next 2 business days. Please note priority is given to urgent requests relating to bookings close to departure.