Coronavirus - latest updates, advice and information

Updated 29th September 2020

We continue to contact all customers whose holidays have been affected by Covid-19 and understand that you may have some questions surrounding our policies and processes. To find out what we’re doing for your holiday, please click on your booking type below where we have the up to date information you need to know.

The FCDO maintain a list of countries with reassurance they are safe to travel to. This advice is updated regularly and includes entry requirements placed on UK visitors where these are required. We have created a simple table of our most popular destinations here but for full details please visit the FCDO website direct.

Currently there are no further changes to travel advice from the DFA however, we will continue to monitor this closely to bring you relevant updates accordingly.

So that our service teams can focus on reaching out to customers in departure date order, our phone lines remain temporarily closed. We apologise for this and in the meantime, we have taken the precaution to pause automated final balance payments and reminders due in September, October and November.